The COVID-19 global pandemic has changed the landscape of business as we know it. Those business owners and restaurateurs who learn to pivot and adapt to change will thrive as the world reopens.
Questions have quickly risen as to how businesses would survive this unprecedented moment in economic and public health history. As people slowly reemerge from shutdowns, they are coming into a risky and scary world. As consumers begin their slow emergence into the business world, the economy has changed drastically.
If you are a restaurant owner or entrepreneur, you may be asking yourself, “What’s next for my company?” As economies begin to reopen and consumers slowly reemerge, how can you welcome customers and patrons back into your building while serving their safety and health needs? Let’s take a look at four ways your business model can adapt to change and thrive in the new post-COVID economy – starting today.
Tips To Help Your Business Adapt To Change In The Pandemic Economy.
There are many ways that your business or restaurant can begin to pivot and optimize adaptability to function in the post pandemic economy. Below are four examples to consider leading your company into the pandemic economy:
1. Do My Team Members Need To Be On-Site?
When the office closed, employees were sent home and expected to quickly adapt to a work-from-home lifestyle. Left with few options, companies did what they could to equip their staff to function from home offices and hoped for the best. The good news? It wasn’t as hard as feared for companies to operate with staff members dialing in from home. In-person meetings moved to digital conference calls, email use continued as normal, and efficiency rose as less time was wasted on fruitless meetings and office distractions.
Even if you are running a restaurant, now is the time to ask: Do all of my team members need to be on site? If you are running mobile orders or online deliveries, can you have employees continue to work from home or in mobile, remote offices?
The pandemic economy will require smart business decisions. Consider cutting back on facility overhead and investing in work-from-home technology options for your teams. As businesses find remote work an enticing option, the ability to work from anywhere will only continue to normalize across industries.
2. Compete In The New Pandemic Economy With Intelligence
Adapting to new consumer behaviors is vital when considering how to move forward in the post-COVID economy, and data analysis will be of utmost importance when developing a strategy. Consider moving toward an analytics-driven model as you navigate into the unknowns of the new economy. A sudden and shocking black swan event such as a pandemic has the ability to drastically change consumer behavior and attitudes toward companies. If you aren’t already collecting data and utilizing applied intelligence to drive business decisions, you will inevitably struggle to adapt to the changes that have already arrived.
There is much to be gained by taking advantage of applied intelligence – even in the business world .Consider using available personnel budget dollars to hire an analytics professional or consulting firm to help you analyze current trends and build a strategy to help your business model morph to fit the economy. What worked three months ago no longer applies, and data is changing by the hour as local, state, and national economies reopen. Stay consistent as you collect and manage your data, and implement strategies to capitalize on emerging behaviors from your customers.
3. Gain Trust Through Business Practices That Value Employee Protection
As a national healthcare emergency swept the nation, the conversation quickly changed from “What can this employee offer our company?” to “What will this company do to protect me?” As quickly as businesses were forced to change their policies and procedures, employees will be looking to reenter the job market to work for companies that put their health, safety, and employment first. As with any recession and the subsequent unemployment spike, employees will be coming back shell-shocked and anxious for the next downturn.
To battle this mindset, you need to update your business model to emphasize employee trust in the institution. This model can take many facets, but a simple way to start is by opening up your company to employee-focused conversations and roundtable discussions. Bringing every part of your business to the table will show that leaders value their employees, and this attitude will help create and implement company-wide policies that are influenced by all team members. In the post-COVID business world, employee trust and confidence will drive success.