The Covid-19 pandemic has placed quite a damper on the systems of the world. Even though quarantine restrictions have subsided after months of self-isolation, the impacts are still being felt. As the world begins to return to a semblance of normal, the infectious nature of the coronavirus still places some restrictions on how we function. An industry that has been hit extremely hard is the restaurant industry.
Before the pandemic, restaurants had several streams of customers that they could easily rely on. Restaurants could count on the tourists, the regular customers, the visitors, and finally the home deliveries. The pandemic has managed to dry up at least two of those streams. The tourist industry has taken a huge hit and the echoes are felt by the restaurant business. Tourists are no longer available the way they once were. Visitors as well have reduced drastically due to inter-state travel bans. It is true that most of these bans have been lifted however quite a number of people tend to stray away from restaurants in an attempt to social distance as well as save money. This leaves the restaurant with two streams of customers – the home deliveries and regular customers. The home deliveries have remained the only stream that is relatively untouched. The regular customers on the other hand either opt for home deliveries or don’t order at all. Fortunately, lockdown bans have been lifted and restaurants are free to go about business as long as they follow the social distancing rules (i.e masks, staying six feet apart, opting for e-menus, and so on.)
These rules mean that restaurants cannot be as packed as they usually are in order to curb the virus which means different systems have to be put in place in order to cater to the customers. For a long time, restaurant employees simply relied on older employees or managers to get the hang of the business however, this has changed. Many restaurants are reopening with none of their old staff. This means the self-replenishing cycle of knowledge no longer exists. E-Learning is the best way to combat this problem.
E-Learning is a great alternative for training employees when the traditional learning route no longer exists. Employees have to learn to abide by social distancing rules while working and they have to learn the general workings of the restaurant. E-Learning enables employees to gain this knowledge without having to rely on older employees or the traditional learning system that no longer exists for many small restaurant businesses. E-Learning also gives restaurant owners the chance to opt for more electronic-based options like E-menus, E-payment options, automated labor scheduling amongst others.
The pandemic has taught us the value of E-Learning platforms as shown in the evolution of the education system. The pandemic will fade away in time but if it has taught us anything it is that the systems we put in place must be strong enough to withstand such tremors.